工作领域Domain 项目生命周期的阶段Project Lifecycle Phase
0. 商务/初始界定Sales/Initial Scope 1. 启动 Initiate 2. 设计/规划Design/Plan 3. 执行/控制Execute/Control 4. 结束/评估Close/ Assessment
监管与领导Governance and Leadership · 完成《需求分析问卷》: · 评估客户的《业务与信息化战略》 · 定义《监管模型》和《性能指标》 · 对《监管模型》的执行和监控 · 对有效性进行评估，并找出改进机会
Complete needs analysis questionnaire: Assess Customer business and IT strategies Define governance model and performance metrics Execute/monitor governance model Assess effectiveness and identify improvement opportunities
- 较宏观的《机构概览》
High level facility walkthrough
- 采集用户对该项目的《关键要求》
Capture overview of the customer’s key project requirements
- 收集所有六个领域的初步细节
Gather preliminary details across the 6 activity domains
· 制定《工作描述》并附入《实施合同》
流程的再造Workflow Redesign Develop Statement of Work for inclusion in Engagement Agreement · 确定《业务流程及负责人》 · 确定流程再造设计团队 · 确认《未来的流程》并将其融入培训教材 · 像客户交付运行着的优化流程
Identify business process & owners Identify workflow redesign team Validate future workflows and incorporate into training materials Handover ongoing workflow optimisation to Customer
· 确认《实施合同》是符合用户要求的 · 评估《当前工作流程》 · 定义《新需要的流程》 · 对医护人员就流程变化进行培训
Ensure the Engagement Agreement is aligned with Customer requirements Assess current state workflows Define future workflow Train staff on workflow changes
· 找出《产品的不足之处》和能变通的流程
Identify product gaps and process workarounds
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